The AI agent that takes care of your guests
An AI agent for Airbnb hosts and their guests. Instant, automatic answers to routine guest questions. Real local recommendations, weather, and a day planned around both. A dedicated portal for every guest. Escalations are immediately notified to you.
9 in 10 Airbnb hosts are individuals. The leading AI tools are built for operators with 40 to 200+ properties. Latchkey is built for independent hosts.
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Free during the beta. We will email you when your spot is ready.
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Hosting quietly became a night shift
Guests expect a hotel's response time from someone with a day job and a bedtime, and the platform rewards speed. The pressure is built in.
Set it up once, stay in control
Set up in one evening
Type your address and check off your amenities. No property management software, no onboarding call.
Only what needs you
The dashboard puts escalations first. Everything the agent already handled stays out of your way.
You approve first
Replies start as drafts you approve. Anything about damage, refunds or safety always comes to you.
* Questions it could not answer become a one line to-do. Answer once and it never asks again.
* Everything else it handles, and tells you it did.
It knows what's nearby
Add your address once. Latchkey maps what is actually around it, with distances measured from your door.
- Food, coffee, groceries, transit, pharmacies, urgent care, things to do
- Asked for something it does not have? It searches, answers, and keeps it
- Every place tagged walkable or a short drive
- New finds are saved to the guide the moment they are found
* A real South Congress address and its real neighbours. Check the walking times yourself.
* Anything it did not already know goes straight into the host’s guide.
Every guest gets their own portal
The details they always ask for, answers to everything else, and a direct way to tell you when something is wrong.
- An itinerary built automatically if they ask for one, from the places nearby and the weather that day
- Wifi, door code and check-out times without asking
- Ask anything, any hour, answered in seconds
- One tap to report a problem, and they see where it stands
* Once saved, the day sits in the portal with directions and the next stop.
* Built from the forecast and real places. Swap any stop and it finds a new one, never the same twice.
Everything else is built for companies
None of them give your guests anything.
| Built for management companies | Latchkey | |
|---|---|---|
| When something breaks | Dispatches to your maintenance team | Comes to you, because you are the one who is there |
| Your guests get | Nothing. It is an inbox tool for the operator | A portal with the area, the weather, and a way to report problems |
| Cost | $20 to $40 per listing monthly, plus setup fees | Free during the beta |
The other tools were built for the companies. Latchkey was built for the individuals, who are most of the market.
That is the whole differenceWe're onboarding hosts one at a time
Small group for now, so we can set it up with you and fix what does not work. Tell us where you host and we will reach out.
Free during the beta